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CPhIR (Community Pharmacy Incident Reporting) is an anonymous reporting program designed to empower community pharmacies for Continuous Quality Improvement (CQI).

The CPhIR program meets all the reporting platform requirements for Mandatory CQI programs in Nova Scotia, Saskatchewan (COMPASS), New Brunswick, and Manitoba (Safety IQ).

Community Pharmacies in Manitoba will begin participating in their mandatory CQI program (Safety IQ) in June of 2021. The Institute for Safe Medication Practices Canada (ISMP Canada) is pleased to collaborate with community pharmacies in Manitoba and support patient safety initiatives by providing a free trial of the CPhIR Program to pharmacies in Manitoba until May 31, 2021. Contact CPhIR@ismpcanada.ca to sign-up or learn more.

CPhIR contributes to the National Incident Data Repository for Community Pharmacies (NIDR) of the Canadian Medication Incident Reporting and Prevention System (CMIRPS). Incident data from CPhIR and the NIDR is used by ISMP Canada only for the purposes of analysis, shared learning, and incident prevention strategy formulation.

The Community Pharmacy Incident Reporting (CPhIR) program has been designed by ISMP Canada with support from the Ontario Ministry of Health and Long-Term Care.


COMPASS Safety IQ CMIRPS NIDR MSSAcap